Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the ScanLens application ("App"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and BITFORGE PTE. LTD. ("Company," "we," "our," or "us").

If you do not agree to these Terms, do not use the App. We reserve the right to modify these Terms at any time, and your continued use of the App constitutes acceptance of any changes.

2. Description of Service

ScanLens is a mobile document scanning application that provides:

• Document scanning using your device's camera
• Optical Character Recognition (OCR) for text extraction
• Digital signature creation and application
• PDF creation, editing, and export
• Cloud synchronization across devices (premium feature)
• Document organization and management

3. User Accounts

3.1 Account Creation

Some features require account creation. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Be responsible for all activities under your account

3.2 Account Termination

You may delete your account at any time through the App settings. We may suspend or terminate accounts that violate these Terms or for extended inactivity.

4. Acceptable Use

You agree NOT to use ScanLens to:

• Scan, store, or distribute illegal, harmful, or offensive content
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Use the App for fraudulent activities or identity theft
• Reverse engineer, decompile, or disassemble the App
• Circumvent any security features or access controls

5. Intellectual Property

5.1 Our Property

The App, including its design, features, code, and content, is owned by BITFORGE PTE. LTD. and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the App for personal or business purposes.

5.2 Your Content

You retain ownership of documents and content you create using ScanLens. By using our cloud features, you grant us a limited license to store and process your content solely to provide the service.

6. Subscriptions and Payments

6.1 Free and Premium Plans

ScanLens offers both free and premium subscription plans:

• Free Plan: Limited scans per month, basic features
• Pro Plan: Unlimited scans, advanced OCR, digital signatures, cloud sync
• Business Plan: All Pro features plus team collaboration, unlimited storage, API access

6.2 Billing

Premium subscriptions are billed through the Apple App Store. Subscription terms and billing are governed by Apple's terms.

6.3 Automatic Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage subscriptions in your device's app store settings.

7. Refund Policy

For subscriptions purchased through:

• Apple App Store: Request refunds at reportaproblem.apple.com

We honor refund requests made within the applicable platform's refund window and in accordance with their policies.

8. Disclaimers

8.1 Service Availability

The App is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time.

8.2 Accuracy

While we strive for accuracy, OCR text recognition may contain errors. You are responsible for verifying the accuracy of scanned documents, especially for legal or official purposes.

8.3 Digital Signatures

Digital signatures created in ScanLens may not be legally binding in all jurisdictions. Consult legal counsel for documents requiring legally binding signatures.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the App in the 12 months preceding the claim
• We are not responsible for data loss resulting from your failure to maintain backups
• We are not liable for third-party services integrated with the App

10. Indemnification

You agree to indemnify and hold harmless BITFORGE PTE. LTD., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create or upload using the App

11. Termination

We may terminate or suspend your access to the App immediately, without prior notice, for:

• Violation of these Terms
• Conduct that we determine is harmful to other users or our business
• Request by law enforcement or government agencies

Upon termination, your right to use the App ceases immediately. Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination.

12. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Singapore, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the App shall be resolved through:

• Negotiation: Good faith negotiations for 30 days
• Mediation: If negotiation fails, mediation in Singapore
• Arbitration: Binding arbitration under Singapore International Arbitration Centre rules

13. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and us
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Failure to enforce any right does not waive that right
• Assignment: You may not assign your rights under these Terms without our consent

14. Contact Information

For questions about these Terms of Service, please contact us: